Mental Health and Wellness of Southern Utah FAQs
Frequently Asked Questions
How do I become a patient?
Please fill out our New Patient Form. Once completed, please contact one of our team members at (435)652-1897 to schedule an appointment with one of our providers. Please note that we do ask that all new patients pay a $50 deposit to hold the appointment. This deposit will act as a credit on your account to be applied towards any copay, deductible, or personal pay amount, or our late cancellation/missed appointment fee.
What insurance providers do we accept??
They all accept most major insurances: i.e: Select Health, BCBS, Cigna, PEHP, EMI, UHC, Medicare, Aetna *We also offer cash-pay rates.
What is your cancellation policy?
Once an appointment is scheduled, you will be expected to pay for it unless you provide 24 hours advance notice of cancellation. There is a $50.00 missed appointment or late cancellation fee that is to be paid before you are able to reschedule. Medication Management cancellation fee is $50. Therapy cancellation fee is $120. It is important to note that insurance companies and other third party reimbursement sources do not provide reimbursement for late cancelled sessions or missed appointments. You will be responsible for payment of missed appointments or late cancellations.
Which locations are the providers at?
Ventana Location: 1680 E 230 N H-1
Nicole Cummins
Cassie Robinson
Brooks Wiley
Allen Richards
Morningside office 640 E 700 S Suite 205 A
Jacob Roberts
Sunie Thomas
Darrell Benson
Chris Taggart
David Thibault
Trevor Gee
Cedar City office 1156 S Bentley Blvd Unit 2
Nicole Cummins
Jacob Roberts
Trevor Gee
Troy Bernard
Brent Holm
Do I need a referral?
How Much Does Therapy Cost Without Insurance?
Out-of-pocket therapy costs vary based on:
Provider credentials
Session length
Type of service
Whether psychiatric care is included
Many clinics offer self-pay rates and may provide documentation for out-of-network reimbursement. Contact the office for specific pricing information.
Do You Offer Online Therapy In Utah?
Yes. Telehealth therapy is available for clients located anywhere in Utah.
Online sessions are:
HIPAA-secure
Confidential
Convenient for rural communities
Accessible from home or work
Telehealth is often ideal for individuals with busy schedules or limited transportation.
What Conditions Do You Treat?
Mental Health and Wellness of Southern Utah commonly treats:
Anxiety disorders
Depression
PTSD and trauma-related disorders
ADHD
Bipolar disorder
Adjustment disorders
Grief and loss
Relationship issues
If you are unsure whether your concern fits a specific diagnosis, an initial assessment can clarify next steps.
Is Therapy Confidential?
Yes. Therapy is confidential under state and federal privacy laws.
Information can only be shared with:
Your written consent
Situations involving risk of harm to yourself or others
Court-ordered disclosure
Your provider will review confidentiality policies during your first visit.
Do You Provide Medication Management?
If psychiatric services are available, medication management may be offered for conditions such as:
Medication decisions are collaborative. Providers discuss risks, benefits, and alternatives before prescribing.
Do You Treat Children And Teens?
Yes. Child and adolescent therapy focuses on:
Behavioral concerns
School challenges
Anxiety
Depression
Emotional regulation
Family dynamics
Parents are often involved in the treatment process when appropriate.
What Should I Expect At My First Therapy Appointment?
Your first appointment typically includes:
A clinical assessment
Discussion of symptoms and history
Goal setting
Treatment recommendations
This session helps create a personalized care plan based on your needs.