Mental Health and Wellness of Southern Utah FAQs

Frequently Asked Questions

Please fill out our New Patient Form. Once completed, please contact one of our team members at (435)652-1897 to schedule an appointment with one of our providers. Please note that we do ask that all new patients pay a $50 deposit to hold the appointment. This deposit will act as a credit on your account to be applied towards any copay, deductible, or personal pay amount, or our late cancellation/missed appointment fee.

They all accept most major insurances: i.e: Select Health, BCBS, Cigna, PEHP, EMI, UHC, Medicare, Aetna *We also offer cash-pay rates.

Once an appointment is scheduled, you will be expected to pay for it unless you provide 24 hours advance notice of cancellation.  There is a $50.00 missed appointment or late cancellation fee that is to be paid before you are able to reschedule.  Medication Management cancellation fee is $50. Therapy cancellation fee is $120. It is important to note that insurance companies and other third party reimbursement sources do not provide reimbursement for late cancelled sessions or missed appointments.  You will be responsible for payment of missed appointments or late cancellations.

Ventana Location: 1680 E 230 N H-1
Nicole Cummins
Cassie Robinson
Brooks Wiley
Allen Richards

Morningside office 640 E 700 S Suite 205 A
Jacob Roberts
Sunie Thomas
Darrell Benson
Chris Taggart
David Thibault
Trevor Gee

Cedar City office 1156 S Bentley Blvd Unit 2
Nicole Cummins
Jacob Roberts
Trevor Gee
Troy Bernard
Brent Holm

We do not require a referral to see one of our providers, however, some insurance plans do require a referral. It is best to contact your insurance to confirm this information. 

Out-of-pocket therapy costs vary based on:

  • Provider credentials

  • Session length

  • Type of service

  • Whether psychiatric care is included

Many clinics offer self-pay rates and may provide documentation for out-of-network reimbursement. Contact the office for specific pricing information.

Yes. Telehealth therapy is available for clients located anywhere in Utah.

Online sessions are:

  • HIPAA-secure

  • Confidential

  • Convenient for rural communities

  • Accessible from home or work

Telehealth is often ideal for individuals with busy schedules or limited transportation.

Mental Health and Wellness of Southern Utah commonly treats:

  • Anxiety disorders

  • Depression

  • PTSD and trauma-related disorders

  • ADHD

  • Bipolar disorder

  • Adjustment disorders

  • Grief and loss

  • Relationship issues

If you are unsure whether your concern fits a specific diagnosis, an initial assessment can clarify next steps.

Yes. Therapy is confidential under state and federal privacy laws.

Information can only be shared with:

  • Your written consent

  • Situations involving risk of harm to yourself or others

  • Court-ordered disclosure

Your provider will review confidentiality policies during your first visit.

If psychiatric services are available, medication management may be offered for conditions such as:

Medication decisions are collaborative. Providers discuss risks, benefits, and alternatives before prescribing.

Yes. Child and adolescent therapy focuses on:

  • Behavioral concerns

  • School challenges

  • Anxiety

  • Depression

  • Emotional regulation

  • Family dynamics

Parents are often involved in the treatment process when appropriate.

Your first appointment typically includes:

  • A clinical assessment

  • Discussion of symptoms and history

  • Goal setting

  • Treatment recommendations

This session helps create a personalized care plan based on your needs.